We respect your privacy and recognises your right to protection of all personal information you provide us with, including your name, address, telephone number, fax number and e-mail address. The personal information we collect about you is used by us:
We guarantee that we protect the information collected from you and will not disclose or sell any personal information collected from you.
Please note that we are not responsible for the content or privacy practices of any websites that may be linked to this page.
When used in this policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, postcode and contact details (including phone numbers and email addresses) and possibly financial information, including your credit card, direct debit or PayPal account information. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
We may collect the following types of personal information:
We may also collect anonymous data (which is not personal information) relating to your activity on our websites (including IP addresses) via cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information because it does not identify you or anyone else, the Australian Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.
We collect your personal information directly from you unless it is unreasonable or impractical to do so. We do this in ways including:
We may also collect personal information from third parties including:
The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of customer experience. We collect, hold, use and disclose your personal information for the following purposes: